Alvatross understands this challenge and has developed the Order Manager, a cornerstone of its Digital Platform, to help telecom operators redefine their approach to service orchestration.
Built on a cloud-native, modular foundation, the Alvatross Digital Platform empowers telecom providers to:
· Streamline operations,
· Accelerate time-to-market, and
· Scale seamlessly within preexisting ecosystems.
By adhering to TM Forum standards and providing tools that adapt to the complexities of modern telecom workflows, the Alvatross Digital Platform serves as the backbone for smarter, more efficient service orchestration.
Our Digital Platform serves as the backbone for modern telecom operations, harmonizing complex workflows while adhering to TM Forum standards.
Here's how it supports smarter service orchestration:
By integrating seamlessly with CRMs and other systems, the Order Manager streamlines the entire order-to-activation process. This speed reduces time-to-market, helping operators stay competitive in a rapidly evolving industry.
Let’s say you are introducing a new 5G package. With manual workflows, configuring and activating services might take weeks. With our Order Manager, those configurations can be processed, validated, and activated in days, enabling operators to meet market demands faster and gain a competitive edge.
The modular nature of our platform ensures that as your business grows, so does your ability to handle complex workflows. Whether introducing new services or bundling existing ones, scalability is built into the system.
For instance, if you are expandingin to IoT services, the Order Manager enables you to integrate IoT offerings with existing services, ensuring smooth orchestration of both legacy and new technologies. You could also customize workflows for complex service bundles, ensuring flexibility while maintaining efficiency.
Automation lies at the heart of our service orchestration. By decomposing complex orders and validating inputs against catalog specifications the platform minimizes manual effort, preventing errors, saving time and costs.
When processing a large enterprise’s multi-location connectivity request, the Order Manager breaks the order into product, service, and resource components. Each component is orchestrated efficiently, reducing manual intervention, minimizing delays, and optimizing overall costs.
Our cloud-native platform enhances operational reliability, ensuring service orchestration processes run smoothly even during peak demand or unexpected challenges.
Built with TM Forum’s Open Digital Architecture in mind, our platform ensures seamlessi nteroperability across systems, enabling you to collaborate effortlessly with partners and innovate confidently.
Let’s say you want to start collaborating with a wholesale partner to expand your fiber network. Standardized APIs allow both parties to integrate their systems effortlessly, eliminating the need for expensive, bespoke interfaces. This alignment accelerates deployments and reduces the risk of errors caused by incompatible systems.
Accurate, efficient service orchestration translates to faster fulfillment and fewer errors, ensuring your customers receive the quality of service they expect—on time, every time.
For example, when a customer requests an upgrade to their broadband speed, the Order Manager validates the order in real-time, checks resource availability and activates the service. This precision reduces delays and errors, enhancing the overall customer experience.
By embracing a future-ready, cloud-native design, Alvatross’ Digital Platform empowers telcos to innovate continuously, positioning them as leaders in a highly competitive market.
As operators transition from 4G to 5G or even 6G, the Order Manager supports the orchestration of advanced services like edge computing and private networks. Its modular design ensures that new capabilities can be integrated without disrupting existing workflows.
Let’s take a real-world example:
Imagine a telecom provider receiving a complex service request from a multinational enterprise. The request includes provisioning multiple services such as dedicated internet access and unified communications across several global locations.
Using Order Manager:
By leveraging Order Manager and the Alvatross Digital Platform, telecom providers can efficiently orchestrate complex service, product, and resource orders, delivering services quickly, accurately, and seamlessly. Whether managing a single service or a multi-component bundle, the platform’s flexibility and automation enable telcos to keep up with the fast-paced demands of the modern telecom landscape.
Request a demo today and discover how we’re transforming telecom service orchestration with simplicity, innovation, and efficiency.
