Case study

Onivia

COMPANY TYPE

Wholesaler of fiber optic infrastructure

Project goal

To implement comprehensive commercial catalog configuration through the Vertex IT platform evolution.

COMPANY SIZE

+10 million homes passed in Spain

Project duration

2023 – 2024

Challenge

Complex product Management

Solution

A unified, customizable commercial catalog with lifecycle management, versioning, and cloning capabilities

Outcomes

Streamlined product updates and long-term maintenance

Challenge

Integration requirements

Solution

Seamless integration between Onivia’s systems, partner layers (BSS and services/resources), and APIs

Outcomes

Improved system coherence and operational consistency

Challenge

Operational efficiency

Solution

Optimized data management through enhanced export/import functionality and reduced redundancies

Outcomes

Increased data integrity, accuracy, and operational efficiency

Challenge

Security and access control

Solution

Implemented role-based access controls for precise permissions management

Outcomes

Enhanced data security and minimized operational risks

Challenge

Scalability and partner enablement

Solution

Configured individual catalogs for each ISP partner with tailored commercial offers and standardized pricing

Outcomes

Strengthened partnerships, scalable growth, and consistent service delivery

Challenge

Geographic-specific services

Solution

Integrated geographic site API to enable location-based service offerings

Outcomes

Targeted, flexible services tailored to diverse customer locations

Challenges

Solution

Outcomes

Complex product Management

A unified, customizable commercial catalog with lifecycle management, versioning, and cloning capabilities

Streamlined product updates and long-term maintenance

Integration requirements

Seamless integration between Onivia’s systems, partner layers (BSS and services/resources), and APIs

Improved system coherence and operational consistency

Operational efficiency

Optimized data management through enhanced export/import functionality and reduced redundancies

Increased data integrity, accuracy, and operational efficiency

Security and access control

Implemented role-based access controls for precise permissions management

Enhanced data security and minimized operational risks

Scalability and partner enablement

Configured individual catalogs for each ISP partner with tailored commercial offers and standardized pricing

Strengthened partnerships, scalable growth, and consistent service delivery

Geographic-specific services

Integrated geographic site API to enable location-based service offerings

Targeted, flexible services tailored to diverse customer locations

Context

MTC Namibia, the largest telecommunications service provider in Namibia, offers a comprehensive range of mobile and data services. The company is dedicated to delivering communication solutions to both urban and rural communities, striving for innovation and excellence in service delivery.

Context

Onivia is Spain’s first neutral and independent fiber wholesaler, distinguishing itself by offering network infrastructure to Internet Service Providers (ISPs) without competing with them. Onivia’s focus on robust infrastructure and its expansion aims to enhance capabilities for ISPs across Spain, enabling improved fiber and mobile services for end customers.

Challenges

Onivia faced several key challenges in its efforts to enhance its commercial operations and service offerings. These challenges centered on managing complex product configurations, ensuring seamless integration across multiple systems, optimizing operational efficiency, and maintaining robust security controls. Addressing these issues was essential to support Onivia’s strategic growth and provide a streamlined, scalable infrastructure for its ISP partners.

In short:
• Complex Product Management: Onivia needed a comprehensive and customizable commercial catalog to support a wide range of products and services.
‍
‍• Integration Requirements: Seamless interaction between Onivia’s systems, partner layers, and external APIs was critical to ensure operational coherence.
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‍• Operational Efficiency: Manual processes and data redundancies required optimization to improve accuracy, data integrity, and streamlined operations.
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‍• Security and Access Control: Precise, role-based access management was necessary to mitigate operational risks and safeguard sensitive data.

Project overview

The project focuses on transforming Onivia’s IT platform, Vertex, to create a comprehensive and unified commercial catalog system that aligns with the company’s growth strategy. Led by Alvatross, in collaboration with Tecalis and Optare, the initiative introduces advanced capabilities such as lifecycle management, versioning, and catalog cloning to streamline product updates and maintenance.

Additionally, the catalog integrates commercial offer data and location-specific services using a geographic site API, while providing robust tools for precise policy and data management to enhance operational efficiency.

Tecalis manages the BSS layer to ensure seamless integration with the Alvatross API, while Optare oversees the services and resources layer, including their own catalog system. This collaborative approach ensures an efficient, scalable, and secure IT infrastructure for Onivia, enhancing service delivery, strengthening partnerships with ISPs, and positioning the company for long-term growth in Spain’s telecommunications market.

Solutions & Innovations

Alvatross implemented a modern, flexible digital platform with several key features:

Enhanced operational flexibility

A robust product catalog with lifecycle management, versioning, and cloning capabilities that streamline updates and long-term maintenance.

Informed decision-making

Integrated commercial insights empower Onivia to make data-driven decisions for improved service offerings.

Geographic-specific services

Implementation of a geographic site API allows for targeted services tailored to various customer locations.

Improved security

Role-based access controls ensure precise catalog permissions and secure access management.

Optimized data management

Advanced export/import functionalities reduce data redundancy and promote data integrity, enhancing operational consistency.

Partner enablement

Individual catalogs tailored for each ISP partner improve relationship management and support scalable growth.

Seamless integration

Thorough testing guarantees integration across Onivia’s infrastructure, reducing potential operational risks and enhancing reliability.

Case study

Onivia

COMPANY TYPE

Project goal

COMPANY SIZE

Project duration

Challenge

Solution

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Solution

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Solution

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Challenge

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Context

Context

Challenges

Project overview

Solutions & Innovations

Alvatross implemented a modern, flexible digital platform with several key features:

Enhanced operational flexibility

Informed decision-making

Geographic-specific services

Improved security

Optimized data management

Partner enablement

Seamless integration

The decision to deploy a new, cloud-native OSS was made based on our strategy to leverage the benefits offered by the cloud in terms of scalability, security and automation. All this improves our efficiency and supports the growth of the business. The new OSS/BSS allows us to be a lot more agile.

The decision to deploy a new, cloud-native OSS was made based on our strategy to leverage the benefits offered by the cloud in terms of scalability, security and automation. All this improves our efficiency and supports the growth of the business. The new OSS/BSS allows us to be a lot more agile.