Case study

Telxiux

COMPANY TYPE

Telecommunications infrastructure company

Project goal

To enhance Capacity Management capabilities

COMPANY SIZE

+300 employees

Project duration

2023 – 2025

Challenge

Data fragmentation

Solution

A centralized data repository to consolidate all capacity-related information

Outcomes

• Data accuracy and integrity improvement.
• Redundancy reduction and decision-making enhancement.

Challenge

Operational inefficiencies and lengthy processes

Solution

A user-friendly interface for rapid capacity retrieval and reservations

Outcomes

Reduction of network capacity inquiry times from 2-3 days to seconds.

Challenge

Scalability limitations

Solution

Integrated the platform with Rest APIs to ensure seamless data exchange and consistent updates

Outcomes

Enhanced scalability, with the system accommodating multiple users without data inconsistencies.

Challenge

High risk of data inaccuracies and redundancy

Solution

Automated capacity reservations and provided real-time dashboards for data visualization

Outcomes

• Simplified capacity reservations.
Reduced human errors.
• Order-to-fail ratio improvement.

Challenge

Difficulties in offering consistent service data

Solution

Integrated inventory and operational systems for consistent data sharing

Outcomes

Enabled seamless northbound service offerings with validated and accurate capacity information

Challenges

Solution

Outcomes

Data fragmentation
A centralized data repository to consolidate all capacity-related information
• Data accuracy and integrity improvement.
• Redundancy reduction and decision-making enhancement.
Operational inefficiencies and lengthy processes
A user-friendly interface for rapid capacity retrieval and reservations
Reduction of network capacity inquiry times from 2-3 days to seconds.
Scalability limitations
Integrated the platform with Rest APIs to ensure seamless data exchange and consistent updates.
Enhanced scalability, with the system accommodating multiple users without data inconsistencies
High risk of data inaccuracies and redundancy
Automated capacity reservations and provided real-time dashboards for data visualization
Simplified capacity reservations.
• Reduced human errors.
Order-to-fail ratio improvement.
Difficulties in offering consistent service data
Integrated inventory and operational systems for consistent data sharing
Enabled seamless northbound service offerings with validated and accurate capacity information

Context

MTC Namibia, the largest telecommunications service provider in Namibia, offers a comprehensive range of mobile and data services. The company is dedicated to delivering communication solutions to both urban and rural communities, striving for innovation and excellence in service delivery.

Context

Telxius, a division of Telefónica, is a major global player in the telecommunications infrastructure industry, specializing in submarine cable networks. Operating one of the largest submarine cable networks globally, Telxius provides high-speed and reliable connectivity between continents.

Their extensive portfolio and dedication to innovation make Telxius a key enabler of seamless communication and data exchange worldwide. To maintain their competitive edge, Telxius continuously seeks to advance their network capabilities and service offerings.

Challenges

Telecom Namibia faced several challenges in its efforts to modernize its operations and stay competitive:
Operational inefficiencies:
Manual data handling and the lack of centralized tools led to lengthy processes for determining network capacity, often taking 2-3 days to retrieve necessary information.
Data fragmentation:
Critical information about network capacity was stored across multiple Excel sheets, making it difficult to gain a unified view and track resources effectively.
Scalability limitations:
Relying on decentralized systems hindered efficient scaling and risked data inconsistencies when multiple users accessed or modified data simultaneously.
Data accuracy:
Redundant and outdated data posed risks to the reliability of capacity information, creating challenges in offering northbound services confidently and preventing errors in capacity reservations. Solutions & Innovations

Solutions & Innovations

Alvatross collaborated with Telxius to transform its capacity management system by developing a centralized, modern platform for Capacity Planning. This solution optimizes resource management, providing efficient and accurate access to network capacity data.

Centralized Data Repository

Consolidates all capacity-related data for a consistent, real-time view of network resources, eliminating silos and streamlining data management.

User-Friendly Interface

Simplifies capacity reservations, reducing retrieval times from days to seconds with intuitive dashboards and easy-to-navigate tabs.

Real-Time Dashboards & Analytical Tools

Offers insights into network occupancy, resource utilization, and trends to support confident capacity planning and expansion.

REST API Integration

Ensures seamless data sharing with existing systems, reducing operational complexity and enhancing data consistency.

Automated Capacity Reservations

Reduces human errors through automation, improving reservation accuracy and minimizing redundancy.

Milestones

Outcomes

Drastically reduced inquiry times
Improved data accuracy
Enhanced scalability
Simplified operations
Seamless delivery of services with consistent, validated data